Shipping policy

Shipping options

We ship all orders using UPS or InPost courier services. You can choose your preferred delivery method at checkout.

Shipping rates:

• 19 PLN – for orders up to 999.99 PLN (UPS or InPost)
• Free shipping – for orders from 1000 PLN

Production and shipping time

Most of our products are made to order and manufactured individually after the order is placed and paid for.

The estimated production time is displayed on each product page. Shipping takes place once production is complete and typically takes 1 business day within Poland.

Express option

For selected products, we offer an express production option that shortens the lead time for an additional fee.
Details are available on this page:
conceptpro.pl/express-option

Payment methods

We accept only secure online payment methods:

• Credit or debit card (Visa, Mastercard, Maestro),
• BLIK,
• Google Pay / Apple Pay (if available on your device),
• PayPal.

We do not accept cash on delivery or bank transfers.